Elevating Customer Care to New Heights with ‘Care by Iggesund’

Iggesund

Iggesund has embarked on a substantial initiative to reduce its environmental impact, which is now being recognized the world over. In October, the Pulp & Paper Industry (PPI) presented Iggesund with its “Bio Strategy of the Year” award based on an extensive investment program to reduce fossil carbon emissions.

“For several decades Iggesund has been systematically working to free itself from dependence on fossil fuel; switching the source of energy required to power our mills to bioenergy and, at the same time, increasing our energy efficiency,” says Arvid Sundblad, Vice President of Sales and Marketing for Iggesund. “We are satisfied with what we have achieved and pleased at the signs of recognition from the outside world.”

Strategic investment in a turbine-equipped recovery boiler have made the mill in Iggesund, Sweden fossil-fuel free to roughly 95% and nearly self-sufficient with respect to electricity; and in a biomass boiler at its mill in Workington, England, completely fossil-fuel free and a net supplier to the national electricity grid. The annual reduction in fossil carbon emissions is equivalent to taking more than 85,000 cars off the road.

But the story hardly ends there! Also in October, the Holmen Group, which includes Iggesund Paperboard, was elevated to the “A List” of the CDP Climate Performance Leadership Index 2014. The CDP (Carbon Disclosure Project) is an international not-for-profit organization that has the world’s only global system for measuring, reporting on, handling and sharing important environmental information.

Placement on the A List means that the Holmen Group is now one of 187 globally active companies that are regarded as being the most advanced for the actions they have taken to reduce carbon dioxide emissions and to manage the business risks associated with climate change.

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“Our high placement in this evaluation proves that active energy and climate efforts plus clear communication about them reinforce both our brand and our credibility in the sustainability area,” says Lars Strömberg, Director of Sustainable and Environmental Affairs at Holmen.

Just over a year ago, the Holmen Group was added to the United Nations Global Compact Index, which lists the world’s 100 most sustainable companies. This year’s evaluation results have just been announced and Holmen remains on that list.

“In this context it is important to note that we are a heavy process industry competing with companies like banks and insurance companies, whose biggest environmental problem is the ozone emissions from their office laser printer. Yet our environmental work can easily hold its own against them,” Sundblad emphasises. He adds that this recognition of the group’s environmental efforts is part of everything that Iggesund supplies to its customers.

Iggesund is the proud maker of Invercote. Founded in 1685, Iggesund is a company steeped in sustainability and, as part of the forest industry group Holmen, owns more than 1.3 million hectares of forest in Sweden. Their care for the environment we live in is only matched by their concern for their customers and their customers’ businesses, and goes far beyond a product offering.

They call this Care by Iggesund. The concept includes everything from customized delivery solutions to knowledge transfer, a sample service, technical support in local markets, and transparent sustainability work.

PaperSpecs readers, request your Care by Iggesund first aid kit  today!

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